FAQ

  • What are your hours of operation? We are open Monday to Friday, 8:30am to 5:00pm Central Time.
  • What are your payment methods and terms? Payment terms are Net 30. Online purchases can be made with an SPC account. We accept Visa, Mastercard & American Express
  • How can I contact Secure Products? We can be reached during our normal business hours at (630) 495.3877.
  • What if I don’t see the item I am looking for on your website? Feel free to contact SPC about an item that may not be listed. There is a good chance we can get the item or let you know where you can get it.
  • Is there a minimum order size? There is no minimum order size, but there is a minimum order charge of $5.00 for any orders under $25.00.
  • Do you offer distributor/resale prices? Resale prices are available upon request. Please contact SPC for the specific prices. You must provide your resale information to be given resale prices.
  • What does “guage” refer to? “Gauge” is the thickness of the plastic.  A “mil” is a unit of thickness equal to one thousandth of an inch. To convert mil to inches take mil and divide by 1000. Thus, a 2 mil bag would be .002 inches thick.
  • What is LDPE? Low Density Polyethylene.
  • What is Tamper Evident tape? Tape that is used on single use security bags that shows distinctive signs of tampering when compromised.
  • What is Hot Melt? Tamper resistant glue closure used on low security bags that provides a minimal self seal closure.
  • What does Tamper Evident mean? High security. Closure will show signs of tampering if attempted to be opened by any means (temperature, chemicals, cutting) and is intended for single use.
  • What does Tamper Resistant mean? Low security. Closure will not show signs of tampering but will resist tampering/opening in normal conditions.